The latest news in the world of customer experience and customer loyalty.
It’s a Bad Day for…
Brookstone. Chapter 11 has found its way over to the Brookstone brand this week. The brand will shutter all 101 of its stores in malls across the United States and officially file for Chapter 11 bankruptcy protection. With mall traffic continuing to decline, Brookstone has been hit hard by the shifts in consumers over the last few years. According to the CNBC report, Brookstone will still likely operate its 35 airport stores and e....