The latest news in the world of customer experience and customer loyalty.
Digital Payments Could Alter the Future of Convenience Stores—and Everything Else
Are cashiers going the way of the dodo? Well, they may not be extinct yet, but a recent story on cnet.com noted that things are moving in that direction. Anyone who has ever been to Disney and utilized the MagicBand—just hold it next to a scanner and it uses RF technology to charge your account—knows how convenient (and dangerous) such a concept is. Amazon has....