According to data from the CMO Council and SAP Customer Experience, brands that prepared to meet GDPR data standards, which went into effect on May 25th, noted increased trust and engagement levels with customers. Respondents to the CMO-SAP survey agreed that the implementation of GDPR standards reinforced brands’ responsibility to protect customer data, but more successful organizations seized this responsibility to create optimized experiences.
Alternatively, brands that did not develop a plan to comply with GDPR....