The number of problems experienced by new-vehicle owners has increased from last year as automakers continued to be challenged when introducing sophisticated technologies, according to the J.D. Power 2014 U.S. Initial Quality Study (IQS) released June 18.
The study, now in its 28th year, examines problems experienced by vehicle owners during the first 90 days of ownership. Initial quality is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality.
The study finds....