Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Employee Impact on Customer Loyalty

As the customer loyalty ecosystem expands more into digital environments and new technologies, these new elements provide a variety of benefits to...

Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

2023 Customer Loyalty Trends and Perspectives: Loyalty360 Research & Reports 

Customer loyalty should be a crucial aspect of any company’s business strategy. In the ever-evolving landscape of technology and...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Why Companies Need To Use An Expert For Customer Analytics

In today’s fast-paced business world, companies need to make data-driven decisions to stay competitive. One critical area of data analysis is...

Featured Technology


The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology & Services | Group FiO

Company Type: Loyalty Technology with Supporting Services  Core Offering(s): Loyalty Management Platform, Customer Data Management, Turnkey...

Group FiO

Today’s eCommerce customers expect personalized experiences and greater control over their data. No matter where they reach out, brands must be able to provide personalized engagement across every channel. Group FiO’s innovative, could-based solutions were made to help brands exceed those expectations. FiO is a leading provider of...


Steve Palladino