Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Adding Gamification to Customer Loyalty Programs: Experts Offer Advice for Brands

Gamification has the potential to make customer experiences more rewarding and interactive, and many brands are interested in learning if adding...

Research & Reports


Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

2024 Customer Loyalty Trends and Perspectives: Loyalty360 Research & Reports   

The customer loyalty landscape is undergoing a profound transformation, marked by unprecedented opportunity but also uncertainty — brought on...

Loyalty Today


Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

The Evolution of Retail: Embracing Advanced Digital Receipt Solutions

Introduction:The retail landscape is continuously evolving, and one of the most significant advancements in recent years is the adoption of...

Featured Technology


The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology & Services | Group FiO

Company Type: Loyalty Technology with Supporting Services  Core Offering(s): Loyalty Management Platform, Customer Data Management, Turnkey...

Group FiO

Today’s eCommerce customers expect personalized experiences and greater control over their data. No matter where they reach out, brands must be able to provide personalized engagement across every channel. Group FiO’s innovative, could-based solutions were made to help brands exceed those expectations. FiO is a leading provider of...


Steve Palladino