StubHub Launches Coast-to-Coast Fan Access Campaign to Celebrate World Cup 2026 StubHub is launching a new campaign called “World Cup Cuts,” a series of pop-up activations designed to celebrate the culture, traditions, and...Read More

Chipotle Mexican Grill is bringing back its “Summer of Extras” promotion for a third summer, giving Rewards members new opportunities to earn free food, bonus points, and digital badges while tracking their progress throughout the...Read More

U.S. consumers say brands consistently fall short on the emotional drivers that matter most—revealing hidden weaknesses in loyalty strategies across retail, hospitality, and travel.New research from Phaedon, a loyalty technology and services...Read More

What It Means for Modern Customer Acquisition & LoyaltyGroup O was proud to attend this year’s Loyalty360 Expo, one of the industry’s premier events focused on customer loyalty, experience, and engagement.Representing Group O...Read More

Southwest Airlines Partners with CarTrawler to Upgrade Car Rental Booking ExperienceSouthwest Airlines has selected CarTrawler to power a new and enhanced car rental booking experience across its digital channels, marking a significant shift from...Read More

Wingstop is taking a more culture-driven approach to customer loyalty with the launch of Club Wingstop, a new program designed to create deeper engagement beyond traditional points and rewards. The initiative reflects a growing trend among brands...Read More

DoorDash’s 2026 Restaurant Industry Trends Report Shows AI’s Growing Importance to the Industry DoorDash released its 2026 Restaurant Industry Trends Report, with insights gathered through a nationally representative survey of...Read More

For restaurant chains, loyalty programs have quietly become just as important as the menu itself — and Philly’s Best Cheesesteaks is leaning further into that trend with an upgraded version of its Real Philly Rewards program. Beginning...Read More

Wyndham Hotels & Resorts, which was founded in 1981, has become one of the world's largest hotel franchising companies with over 8,000 properties across 100 countries and over 20 brands across the world. But competition ...Read More

Every December, Duolingo learners line up for something they do not get points for. The Year in Review drops, meaning Duolingo’s annual recap goes live, and feeds fill with share cards that look like a clean little summary of effort ...Read More