Skechers Tops $14 Million in Donations for Shelter Pets Skechers announced that its philanthropic brand, BOBS from Skechers, has surpassed $14 million in donations to animal welfare organizations around the world. The funding has helped more than...Read More

According to a new report from Accenture, AI agents are poised to fundamentally transform the relationship between consumers and brands. Rather than simply helping consumers search for products or compare options, AI agents are increasingly acting...Read More

Omnichannel retail solutions connect ecommerce, physical stores, and marketing channels into a unified customer experience. By aligning customer data, messaging, and execution across touchpoints, brands can improve engagement, increase retention...Read More

World of Hyatt Launches Global Summer Offers with Savings of Up to 25% on Getaways Worldwide Summer travel just got more rewarding for World of Hyatt members. Through its Global Summer Offers, World of Hyatt is giving travelers access to...Read More

Fareportal is enhancing the travel rewards experience with a major update to its ClubMiles loyalty program, designed to deliver more value, flexibility, and transparency for travelers. Available through Fareportal’s online travel brands...Read More

You built a loyalty program. You launched it, promoted it, and watched your customers sign up. So why aren't they coming back?It's a question more companies are asking than you'd think. The loyalty program market is bigger than ever...Read More

As one of the pioneers of loyalty and rewards programs, the airline industry has long known the value these programs bring when it comes to customer engagement and retention. But in the aftermath of the Covid-19 pandemic—which...Read More

Q: During your Loyalty Expo session, you discussed the evolution from Preferred Rewards to BofA Rewards and how Bank of America is evolving its loyalty strategy. Can you recap some of the key themes and insights you shared with attendees? A...Read More

Walk through the landscape of contemporary customer loyalty programs, and a striking pattern emerges. Earn points. Redeem for discounts. Repeat. The formula has become so ubiquitous that it borders on invisible. When every competitor offers a...Read More

Atmos Rewards Launches Monthly Members Day to Deliver New Travel Opportunities and Exclusive Experiences Atmos Rewards is introducing Atmos Members Day, a new monthly initiative designed to help loyalty members get more value from the program...Read More