Loyalty360 Reads: IHOP Collabs Xbox to Heighten the Customer Experience, Citi & Bank of Shanghai Partner for Seamless Payments for Travelers, and Hardee’s & Caring for Others Partner for Hurricane Rel

IHOP and Xbox Enhance the Customer Experience with an Adventure-Filled Breakfast Experience 

IHOP has announced its partnership with Xbox as the official breakfast partner, celebrating the pair’s collaboration with exclusive rewards, games, collectibles, and a new gaming-inspired menu. The initiative highlights IHOP’s new Fully Loaded French Toast, drawing inspiration from the upcoming game, Indiana Jones and the Great Circle™. The new decadent breakfast offerings include the introduction of IHOP’s Fully Loaded French Toast. Other menu items on the Indiana Jones-inspired breakfast cuisine include The Great Circle of Cinnamon, Secret Cookie Butter, and “Berry’d” Treasure, each designed to deliver a delightful culinary adventure. Also, IHOP loyalty members can redeem PanCoins for exclusive Xbox merchandise and digital game content, creating a seamless fusion of dining and gaming. 

IHOP President Jay Johns said, “Families across the globe connect and gather with their loved ones during the holiday season. As the brand that owns moments that matter, IHOP aims to elevate those connections over delicious food, like our new Fully Loaded French Toast. As the official breakfast partner of Xbox, we’re also giving our guests exclusive access to limited-time Xbox merchandise and creating another connection point to serve more joy to fans everywhere.” 

The partnership also brings exciting promotional events, including a live stream on Xbox’s Twitch channel to showcase exclusive IHOP and Xbox items. Fans can look forward to themed sweepstakes with prizes such as a custom IHOP Xbox Series X console and limited-edition collectibles featuring artwork from games like “Halo Infinite” and “Sea of Thieves.”  

Watch this promotional IHOP YouTube video on the collaboration: https://www.youtube.com/watch?v=zuEBI57ff9s 
 

Citi and Bank of Shanghai Revolutionize Payments for Travelers in China 

Citi has partnered with the Bank of Shanghai for an innovative payment solution through the Bank of Shanghai’s TourCard.The card caters to international travelers in China and streamlines payments in Chinese yuan (CNY) by enabling overseas visitors to load funds seamlessly into their TourCard digital accounts. TourCard users can access local currency for mobile transactions through a dedicated mini-app, enhancing payment convenience during their stay in China. The collaboration integrates Citi’s advanced USD Clearing solution, ensuring full-value transfers without deductions, thus simplifying cross-border payments for travelers. 

Citi Services Head of Global Clearing and FI Payments Dawid Janas, said, “Our collaboration with Bank of Shanghai provides an end-to-end solution for international travelers so they can enjoy their travel experience throughout China without having to worry about their payment method. This is another example of how our Services business continues to deliver integrated payments solutions for our clients and their customers.” 

With more than 84% of consumers utilizing mobile wallets, foreign visitors often face hurdles like high fees and foreign exchange (FX) charges. The TourCard addresses these issues, offering an efficient and cost-effective alternative by linking users’ virtual accounts to China-based digital wallets. Funding and returns are facilitated through Citi’s Swift Go-powered solution, providing payment tracking, fee transparency, and predictable FX rates. The TourCard, a prepaid product valid for 90 days, is the first card of its kind approved by Chinese regulators for foreign visitors.  

Learn more here: https://www.citigroup.com/global/news/press-release/2024/citi-and-bank-of-shanghai-launch-payments-solution-for-international-travelers-in-china 
 

Hardee’s Teams Up with Caring for Others for Hurricane Relief 

Hardee’s® recently teamed up with the Atlanta-based nonprofit Caring For Others to aid communities in the Southeast and Appalachia recovering from recent hurricanes. The spotlight was cast on Caring For Others after the non-profit activated its “Convoy of Care” for Hurricane Helene hit communities. The highlight of the partnership was a tailgate-style fundraiser at the Hardee’s in Danielsville, Georgia, on November 16, right before a top-10 college football matchup. Multi-platinum artist and University of Georgia fan Thomas Rhett attended the event to support the cause.  

Eslene Richmond-Shockley, Founder and CEO of Caring For Others, said, “The mission of Caring For Others is to eradicate poverty, and natural disasters pose a huge threat to those who are already suffering. Whether at home in Georgia or around the world, we aim to activate immediately when disaster strikes, delivering supplies and resources where they're most needed and partners like Hardee’s help us make a positive impact.” 

Hurricane Helene’s impact was personal for Hardee’s, affecting more than 100 of the brand’s restaurants and 2,000 employees. During the Danielsville fundraiser, guests enjoyed swag, games, and made-from-scratch favorites, while first responders enjoyed free biscuits. Caring For Others was also on hand to accept monetary donations and other much-needed items. 

It’s not too late to support the mission to help hurricane-hit communities. You can do so here: https://caring4others.org/hardees-hurricane-relief/ 
 

Read More on Trends, Updates, and Industry Leaders    
 

Original Article Links:  

IHOP Celebrates This Holiday Season as the Official Breakfast Partner of Xbox, Plus the Launch of its New Fully Loaded French Toast 

Citi and Bank of Shanghai Launch First-of-Its-Kind Payments Solution for International Travelers in China 

Goodness in Giving Back: Hardee's and Nonprofit Caring For Others Team Up for Hurricane Relief 

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