The Challenge of Valuation and a Positive Customer Experience at Wheaton | Bekins
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At Wheaton World Wide Moving | Bekins Van Lines, there is both a critical opportunity around the challenge of valuation countered by a mission to educate its customers−all focused on one goal: A memorable customer experience. Stephanie Linville, director, market intelligence, quality & training at Wheaton World Wide Moving | Bekins Van Lines, talked to Loyalty360 about this topic. “Customers count on us to do everything we can to ensure the safety and protection of their belongings, and caring for these items during a....

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