Choice and seamless integration are two core competencies that must comprise the foundation of any successful customer experience. This is especially true with regards to the changing habits and expectations of modern consumers.
Added to this mix is, of course, the overall value proposition that such a customer experience must also deliver. It may not be easy, but it is all part of the new “normal” that brands and marketers must embrace.
In this respect, Newegg, the leading North American electronics-focused e....