Daily News & Reads

 

Loyalty360’s daily coverage reports on the latest news, updates, and trends related to customer loyalty, customer experience, customer engagement, and more.

Avios rebrand causes backlash for AirMiles company
Avios rebrand causes backlash for AirMiles company
  • Lara O'Reilly, Marketing Week
  • September 06 2011
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Can Anything Good Come From Critical Customer Reviews?
Can Anything Good Come From Critical Customer Reviews?
  • Affinion Loyalty Group
  • September 06 2011
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Securing Customer Data: The Right Thing Is The Smart Thing
Securing Customer Data: The Right Thing Is The Smart Thing
  • Sean Cook and Shannon Wu-Lebron, Forbes
  • August 31 2011
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Rewards breakage-boon or bane?  The role of technology in optimizing breakage
Rewards breakage-boon or bane? The role of technology in optimizing breakage
  • Sanjai Velayudhan, Senior Manager-Loyalty Programmes, ITC Infotech
  • August 31 2011
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