Yum! Brands, Inc. recently announced the launch of Byte by Yum!, a cutting-edge suite of AI-powered, proprietary Software as a Service (SaaS) products designed to enhance customer experiences, streamline operations, and empower restaurant teams globally. This new technology platform will be adopted across Yum! Brands’ portfolio, including Taco Bell, KFC, Pizza Hut, and Habit Burger & Grill locations, transforming how each brand operates and connects with its customers.
Byte by Yum! consolidates essential restaurant systems into one seamless platform that’s easier to manage while providing benefits such as improved order accuracy, enhanced delivery experiences, higher guest and team member satisfaction, reduced worker turnover, digital transaction growth, and more accurate inventory ordering.
The Byte by Yum! platform features a comprehensive suite of services, including mobile and online ordering, kitchen and delivery optimization, and point of sale, inventory, menu, and labor management. Yum! Brands Chief Digital & Technology Officer Joe Park will oversee Byte by Yum! as President.
Park commented, “As the world’s largest restaurant company, Yum!’s scale allows us to make massive strides in growing our proprietary digital and AI-driven platform in partnership with franchisees. We are thrilled to take this important next step to simplify and further integrate our industry-leading restaurant technologies under Byte by Yum!. Moving forward, we are focused on enhancing Byte by Yum! and the capabilities this streamlined approach unlocks for team members, franchisees, and customers.”
The introduction of Byte by Yum! comes as the company has been focusing on phasing out previous technologies such as its Commerce Platform, Tracks, and SuperApp as well as Poseidon, now all integrated under the Byte by Yum! umbrella. In the United States, all four Yum! brands are utilizing Byte by Yum! to process over 300 million digital transactions annually, and the platform is rapidly expanding to global markets.
Learn more here: https://www.yum.com/wps/portal/yumbrands/Yumbrands/news/press-releases/introducing+byte+by+yum+
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