Customer Experience
Amazon Experiments with New Pick-Up/Delivery Service at Whole Foods
Whole Foods locations in the Dallas-Fort Worth will host a new Amazon pick-up and delivery service. This is not the same as the locker service, which allowed only three days to pick up a package (this service allows up to 15). Further, employees will be able to return items to these locations, and employees will handle the packaging.
Amazon is figuring out new ways to get the most value from the physical Whole Foods stores that it has....