The latest news in the world of customer experience and customer loyalty.
Flight Anxiety? WiFi Might Help…
In their most recent Global Traveler Study, GoGo has found more than 75 percent of travelers say having in-flight internet makes them feel less anxious because they can stay in contact with friends and family on the ground. 65 percent say it makes them feel less anxious because they can stay connected to work. Multi-tasking on flights is no longer a task demanded by business professionals flying in between meetings. The....