Choice Hotels International, which operates the Choice Privileges loyalty program, enjoyed an award-winning experience at the 6th annual Engagement & Experience Expo presented by Loyalty360.
At the third annual Loyalty360 CX Awards, Choice Hotels snagged awards in the following categories: Gold Award in Experience/Design Innovation; Gold Award in Customer Insights; Silver Award in Brand Messaging; and a Silver Award in the 360-Degree CX Award category.
Julie Brooks, director, loyalty program management, Choice Hotels, said the....