Table Tap Brings Customer Engagement to Next Level with Launch of TableTender- Do it yourself (DIY) Food and Beverage Ordering Technology Tableside

  • March 26 2013
  • Resource: Daily News
  • Table Tap LLC

Business Review commends Table Tap’s dedication to hospitality and innovation with recent launch of tableside iPad for enhanced customer experience.Table Tap LLC today announced the recent launch of TableTender; a tableside docked iPad...Read More

Guess? Targets Growth Markets And Better Customer Engagement After Weak Results

  • March 26 2013
  • Resource: Daily News
  • Trefis

The Q4 fiscal 2013 results for Guess (NYSE:GES) remained weak due to low store traffic in North America and Europe. The weak holiday season in the U.S., payroll tax increase and low store traffic due to adverse weather conditions led to 6...Read More

MarketStorm Global Ltd state service and leadership determine customer retention and loyalty

  • March 26 2013
  • Resource: Daily News
  • MarketStorm Global Ltd.

According to new research, customer service and leadership behaviour are in correlation with brand loyalty and customer retention. Especially in the current economic, Gavin Walsh at MarketStorm Global Ltd recommends business owners to rethink...Read More

Sunlover Launches Loyalty Program

  • March 26 2013
  • Resource: Daily News
  • Sunlover Holidays

Sunlover Holidays has launched a new travel agent rewards program as it looks to forge a closer bond with consultants and reward its top sellers. The scheme: Sunlover Stars - Rewarding You, has more than 4000 rewards, with the option to also...Read More

Kellogg’s Family Rewards

  • March 25 2013
  • Resource: Daily News
  • Jim Tierney, Loyalty 360

ORLANDO -- Three years ago, Kellogg Company set out to establish 1-to-1 relationships with its best shoppers, leveraging marketing strategies and insights to increase loyalty for the century-old brand. Dan Keller, Vice President, CRM &...Read More

Contextualized Video Can Foster Deeper Engagement and Loyalty

  • March 25 2013
  • Resource: Daily News
  • Jim Tierney, Loyalty 360

ORLANDO -- Jim Dicso, President and Chief Revenue Officer, Sunday Sky, told attendees at the 6th annual Loyalty Expo on Friday that contextualized video speaks to the “notion of a conversation with customers.” During the session...Read More

General Sessions Target Delivering Amazing Customer Experiences

  • March 22 2013
  • Resource: Daily News
  • Jim Tierney, Loyalty 360

ORLANDO – The theme of all three general sessions on Thursday at the 6th annual Loyalty Expo was customer experience – understanding and delivering consistent, amazing experiences, and surprising and delighting your customers. Mark...Read More

Sylvan Learning Launches Loyalty Program

  • March 22 2013
  • Resource: Daily News
  • Jim Tierney, Loyalty 360

ORLANDO – Officials for Sylvan Learning, a leading provider of tutoring to students of all ages and skill levels with more than 800 centers in North America, wanted to create a systematic and scalable loyalty program that embraces word-of...Read More

Surprise and Delight Your Customers

  • March 22 2013
  • Resource: Daily News
  • Jim Tierney, Loyalty 360

ORLANDO – Maggie Lang, Senior Director Loyalty and Relationship Marketing, Kimpton Hotels & Resorts, didn’t want to reference any charts, graphs, or any other statistic. She wanted to talk about how her company loves to surprise...Read More

Customer Experience Key to Building Loyalty

  • March 22 2013
  • Resource: Daily News
  • Jim Tierney, Loyalty 360

ORLANDO -- The customer experience is critical to creating loyalty, according to Lillian Murphy, Vice President, Customer Retention & Loyalty, Orbitz Worldwide. Murphy was part of a loyalty expert panel on Thursday at the 6th annual Loyalty...Read More

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