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Loyalty360 talks to all types of brands on a regular basis and one of the overarching keys to success among loyalty marketers are truly listening to customers.
Brands can’t go wrong if they truly listen to their respective customers and leverage those insights in a positive fashion.
Loyalty360 talked to Mark Chronister, chief growth officer at Kobie Marketing, about this very theme and its massive importance in the loyalty industry.
Can you talk about the power behind brands truly listening to their customers?
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