We’re seeing brick-and-mortar retailers implement innovative solutions to get more consumers into their stores. One solution that appears to be growing in popularity is partnering with delivery services to offer consumers a convenient pick-up location. Now, Michael’s is embracing this trend in a play to increase visits to its stores.
The Michaels Companies and UPS have announced the complete rollout of UPS Access Point locations to more than 1,100 Michaels Companies stores nationwide, just in time for Halloween crafting and decorations. As the first of the recently announced retail partners to offer UPS Access Point locations, customers are now able to ship UPS packages directly to a Michaels store, as well as drop off pre-labeled shipments and make returns to e-commerce retailers that offer UPS drop off, all while picking up their favorite seasonal and DIY essentials.
“Michaels has long been recognized as a one-stop shop for all décor and creative needs and providing value to our customers through UPS Access Point locations will bring added convenience to our shoppers,” says Matthew Rubin, Michaels Senior Vice President of Business Development and Growth. “Whether picking up a package from one of our stores, dropping off a pre-labeled return package or shipping off the latest fine art, DIY projects—or anything else you’d like to ship—directly from your favorite Michaels location, we’re here for you every step of the way.”
For customers who prefer to have their delivery preferences set to their local Michaels, the UPS My Choice for home solution enables packages to be automatically rerouted to the Michaels of their choice. UPS is also working with merchants to provide shoppers the option of selecting their nearest UPS Access Point location during the checkout process.
“By partnering with Michaels, we’re able to make it easier to do business with UPS in ways that suit our customers’ busy lifestyles,” says Kevin Warren, UPS’s Chief Marketing Officer. “Our UPS My Choice for home solution, used by more than 60 million consumers throughout the world, pairs seamlessly with our UPS Access Point locations, giving our customers more choice and control.”
The UPS and Michaels partnership enables the busiest of creative enthusiasts to bundle their to-dos and take control of their ecommerce deliveries and returns at their favorite Michaels location.

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