Attendance was up more than 20 percent for the 2nd Annual Loyalty 360 Engagement & Experience Expo, despite the travel-wrecking effects of Hurricane Sandy, which prevented many from New York, New Jersey and other parts of the East Coast from attending.
During the conference, attendees were able to hear from experts during more than 20 sessions and workshops on customer, brand and channel challenges and solutions as well as how to optimize the customer experience at all touch-points and increase the impact of engagement throughout....