PetSmart Launches Monthly In-Store "Birthday + Gotcha Bash" to Celebrate Pets
PetSmart has introduced a new monthly in-store event called the "Birthday + Gotcha Bash" to celebrate pet birthdays and adoption anniversaries nationwide. This initiative responds to data indicating that while 81% of pet parents celebrate these milestones, 68% wish they could do more. The events are designed to make these occasions more memorable, offering free treats, fun games, and a $5 off birthday coupon for attendees.
To kick off the celebrations, PetSmart is launching the "Ultimate Party Animal Contest," where pet parents can enter for a chance to win a personalized party for their pet. The grand prize includes a one-of-a-kind celebration planned by renowned pet party expert Amanda Shaw of the Barkday Planner, while five runner-up winners will receive 250,000 PetSmart Treats Rewards points, equivalent to $500 in savings.
Bradley Breuer, PetSmart's Vice President of Marketing, emphasized the importance of celebrating pets on their special days, stating that the events are designed to make these milestones unforgettable and help every pet feel like the guest of honor. "PetSmart's Birthday + Gotcha Bash celebrations are designed to make those special days unforgettable, turning milestones into joyful moments. We're excited to help make every pet feel like the guest of honor."
Learn more here.
Sun Country and Synchrony Launch Rewards Credit Card for Travelers
Sun Country Airlines and Synchrony have introduced a new credit card program designed to reward travelers for both their flights and everyday purchases. The Sun Country Visa Signature® card offers cardholders the opportunity to earn up to 5X Sun Country Rewards points per dollar spent on Sun Country purchases, 3X points when using the card and an additional 2X points when flying. Additionally, cardholders can earn 2X points on gas station and grocery store purchases, and 1X points on all other purchases. New cardmembers can also earn 25,000 bonus points by spending $1,000 within the first 90 days of account opening.
The card provides several travel-related perks, including a 50% discount on the first checked bag and seat selections for both the cardholder and travel companions on the same itinerary when booking through Sun Country's website or mobile app. Cardholders who spend $10,000 within a 12-month period are eligible for a 10,000-point anniversary bonus.
Furthermore, Sun Country has introduced a "Plus Status" within its rewards program, offering benefits such as priority check-in, priority security screening at Minneapolis-St. Paul International Airport (MSP), priority boarding, and an additional point per dollar spent on Sun Country purchases.
Learn more here.
Swig Partners with Ovation
Swig, known for its "Original Dirty Soda," has partnered with Ovation, a leading guest experience platform, to enhance customer feedback and service recovery. This collaboration integrates Ovation's tools with Swig's Crisp POS system, enabling real-time guest feedback collection and immediate issue resolution. By addressing concerns promptly, Swig aims to improve customer satisfaction and loyalty across its over 100 locations nationwide.
The partnership allows Swig to capture guest sentiments seamlessly, providing valuable insights into customer experiences. With Ovation's platform, Swig can identify and address issues in real-time, ensuring that customers feel heard and valued. This proactive approach not only resolves problems swiftly but also fosters a positive relationship between the brand and its patrons.
The integration of Ovation's guest experience platform signifies a strategic move to stay competitive in the fast-paced quick-service restaurant industry, where customer satisfaction is paramount.
Learn more here.