The latest news in the world of customer experience and customer loyalty.
Overstock’s Trend Survey Reveals “Trend Overload”
This year, Overstock’s “Not Another Trend Survey” revealed just how frustrated consumers are with bombardment. The survey’s results included: 67 percent of people sharing that there are too many trends to even know where to start, 63 percent of respondents saying there is too much information out there when it comes to home styling and decorating ideas, and 56 percent....