Changes in the Mall Vacancy Rate
Big name retailers will continue to close mall locations in 2019. Interestingly, however, store vacancy rates went down in 2018. The brick-and-mortar retail model maintains its popularity. This contradicts predictions that these rates would soar. For some customers, particularly older customers, it’s the only customer experience that will do.
Marriott Gives New Details about Data Breach
Marriott is providing an update on the number of guests whose passport numbers and payment card numbers were involved in the Starwood reservations database security incident announced by the company on November 30, 2018.
“We want to provide our customers and partners with updates based on our ongoing work to address this incident as we try to understand as much as we possibly can about what happened,” says Arne Sorenson, Marriott’s President and Chief Executive Officer. “As we near the end of the cyber forensics and data analytics work, we will continue to work hard to address our customers’ concerns and meet the standard of excellence our customers deserve and expect from Marriott.”