Loyalty360 Reads: January 22 | Lowe’s Working with Google Cloud on Customer Experience, Love’s Previews Growth, and More

Customer Experience Google Cloud Helps Lowe’s Build a True ‘Channel-less’ Customer Experience Google Cloud and Lowe’s recently announced they are creating “a best-in-class technology foundation to help Lowe’s deliver exceptional customer experiences and empower store associates with tools to better serve customers, regardless of how they shop,” according to a Google release. This will include new investments toward modernizing Lowes’ e-commerce, merchandising, supply chain....