Andy Rebhun, Vice President and Digital Officer for El Pollo Loco, will be participating in this year’s Loyalty Expo as a finalist for the 2021 Loyalty360 Awards in the Mobile-First Customer Experience category.
El Pollo Loco is an LA-Mex fast-casual chain with over 465 restaurants in California, Nevada, Utah, Arizona, Texas, and Louisiana. They put heavy emphasis on blending the SoCal lifestyle with Mexican heritage.
Rebhun spoke with Loyalty360 CEO Mark Johnson about their efforts to evolve as a brand....