Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

David’s Bridal Brings a New Outlet Shopping Experience to McAllen, Texas

• Daily News
• Aug 12, 2026

How Black Friday and Cyber Monday Became a Crucible for Customer Loyalty

• Loyalty360 Supplier Member Insights
• Baesman, Capillary Technologies, FIS Global, Phaedon, Maritz, Valuedynamx
• Oct 01, 2025

Leaders in Customer Loyalty: Brand Story | From Coffee to AI: Inside EG America's Bold Loyalty Overhaul

• Leaders in Customer Loyalty
• Jul 17, 2025

CDP and Loyalty Systems: Better Together

• Supplier-Contributed Research
• Aug 01, 2023

Executive Perspectives: Disruption

• Loyalty360 Research & Report
• Jun 28, 2018

Loyalty360 Reads: Credit Card Rewards Focus More on Everyday Spending, Loyalty Programs are Evolving Beyond Transactions to Experiences, and Etsy Ramps Up Personalization Efforts

• Daily News
• Aug 11, 2026

Leaders in Customer Loyalty Industry Voices: How Paisly is Elevating Travel Loyalty Through Personalization and Partnerships 

• Loyalty360 Supplier Member Insights
• Sep 30, 2025

Leaders in Customer Loyalty: Brand Story | How Merz Aesthetics Elevates Loyalty by Keeping it Simple, Rewarding, and Human-Centered

• Leaders in Customer Loyalty
• Jul 10, 2025

July 2023 Industry Report: Are Third‑Party Delivery Services on the Way Out?

• Supplier-Contributed Research
• Bounteous
• Jul 31, 2023

The State of Employee Engagement in Customer Loyalty A Perspective from Loyalty360 Members

• Loyalty360 Research & Report
• Jun 27, 2018

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