Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Loyalty360 Releases 2026 State of Customer Loyalty Report: The Strategies, Ideas, and Technology Powering Today’s Loyalty Programs

• Daily News
• Aug 05, 2026

Industry Perspectives: The Silent Threat: Why Loyalty Fraud Demands a Unified Defense

• Loyalty360 Supplier Member Insights
• Capillary Technologies, Maritz, Engage People, Phaedon, Loyalty Juggernaut
• Jul 15, 2025

Leaders in Customer Loyalty: Brand Stories | Cleveland Cavaliers Upping the Loyalty Game

• Leaders in Customer Loyalty
• May 22, 2025

Innovating Payment Solutions: How FIS Uses Premium Payback to Drive Credit Card Loyalty

• Supplier-Contributed Research
• FIS Global
• Apr 11, 2023

Humana Case Study: A Loyalty Program for Insuring Healthier Customers

• Loyalty360 Research & Report
• Jan 01, 2018

Loyalty360 Reads: Capital One Strengthens MLB Partnership, Credit Card Rewards Focus on Everyday Purchases, and Citi and Mastercard Expand Exclusive Events Series

• Daily News
• Aug 04, 2026

Leaders in Customer Loyalty: Industry Voices | Dr. JR Slubowski of Kobie on Emotional Loyalty, Harnessing Data and Creating Extreme Loyalists

• Loyalty360 Supplier Member Insights
• Kobie Marketing
• Jul 08, 2025

Leaders in Customer Loyalty: Brand Stories | Fleet Feet's Milestone Moment: How a Community-First Retailer Is Elevating Loyalty for the Long Run

• Leaders in Customer Loyalty
• May 15, 2025

Creating Value Through Personalizing Promotions at Scale

• Supplier-Contributed Research
• Apr 06, 2023

A Case for Individualized Incentives: How Regal Cinemas Achieved Competitive Differentiation in a Highly Disrupted Industry

• Loyalty360 Research & Report
• Dec 15, 2017

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