Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Delivery is the New Brand Experience: What Veho’s State of Delivery 2026 Report Reveals

• Daily News
• Aug 17, 2026

Industry Perspectives | Rebalancing Value: How Brands Are Navigating Point Devaluation Without Losing Customer Trust 

• Loyalty360 Supplier Member Insights
• CORA Loyalty, Engage People, ITA Group, Switchfly
• Oct 29, 2025

Leaders in Customer Loyalty: Anil Mansukhani on the Evolution of MGM Resorts’ Loyalty Program

• Leaders in Customer Loyalty
• MGM Resorts
• Aug 21, 2025

Re-Imagining Loyalty: A Relationship Marketer's Guide

• Supplier-Contributed Research
• Dec 12, 2023

Loyalty360 Executive Perspective: The Challenge of Data, Analytics, and Creating Insight, Part 3

• Loyalty360 Research & Report
• Sep 18, 2018

Loyalty360 Reads: Brands Turn Everyday Consumers Into Influencers, Apple Introduces New Device Leasing Option, and Brand Loyalty Is Becoming Harder to Earn

• Daily News
• Aug 14, 2026

Where Do You See Customer Loyalty Going? | Leaders in Customer Loyalty: Industry Perspectives

• Loyalty360 Supplier Member Insights
• CORA Loyalty, ITA Group, Kobie Marketing, Engage People, Maritz, Loyalty Juggernaut
• Oct 28, 2025

Leaders in Customer Loyalty: Brand Story | From Rural Roots to Loyalty Innovation: How Tractor Supply is Driving Deeper Customer Connections

• Leaders in Customer Loyalty
• Loyalty360
• Aug 14, 2025

Brierley Loyalty Quotient (BLQ): Proprietary Methodology to Measure Loyalty

• Supplier-Contributed Research
• Capillary Technologies
• Dec 05, 2023

Loyalty360 Executive Perspective: The Ever-Changing State of the Modern Customer: How Customers are Changing and How Marketers Should Respond - A Qualitative Peer-Drive Perspective

• Loyalty360 Research & Report
• Sep 05, 2018

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