Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Kroger Launches AI Shopping Assistant to Simplify Grocery Shopping

• Daily News
• Aug 14, 2026

Industry Perspectives: The Coolest Things Happening in Loyalty Today

• Loyalty360 Supplier Member Insights
• ITA Group, Loyalty Juggernaut, Engage People, CORA Loyalty, Switchfly, Maritz, Kobie Marketing, Kyros
• Oct 21, 2025

Leaders in Customer Loyalty: Brand Stories | Blending Tech and Tradition: How Whataburger Builds Loyalty Across Generations

• Leaders in Customer Loyalty
• Loyalty360
• Aug 07, 2025

Tracking Convenience Report: From the Pump to the C-Store

• Supplier-Contributed Research
• Nov 21, 2023

Loyalty360 Executive Perspectives: Measurement

• Loyalty360 Research & Report
• Aug 26, 2018

Loyalty360 Reads: Why Chili’s is Taking a Measured Approach to AI, Starbucks’ CX Turnaround Strategy Shows Progress, and Domino’s is Paying Customers to Test its New Digital Experience

• Daily News
• Aug 13, 2026

Industry Perspectives | The Power of Generosity: How Returnless Returns Are Redefining Customer Loyalty

• Loyalty360 Supplier Member Insights
• Phaedon, Capillary Technologies
• Oct 15, 2025

Leaders in Customer Loyalty Brand Story: Scooter's Coffee Builds Momentum with a Loyalty Program Redesign That Prioritizes Experience, Flexibility, and Speed

• Leaders in Customer Loyalty
• Jul 31, 2025

The Ultimate Guide to B2B Promotions and Loyalty Programs

• Supplier-Contributed Research
• Talon.One
• Sep 22, 2023

The State of Rewards in Loyalty Programs: Adding Program Functionality - A Perspective from Loyalty360 Members

• Loyalty360 Research & Report
• Aug 24, 2018

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