Loyalty360 Reads: Domino’s and Microsoft Test AI for Streamlined Store Operations, Walgreens Offers Loyalty Members Limited Time Savings, Rural King Rewards Reaches 1 Million Members

Domino's® and Microsoft Leverage AI for Streamlined Pizza Creation 

Domino's Pizza Inc. and Microsoft have joined forces to create the next class of innovative technology to streamline pizza ordering and store operations with generative AI technology and cloud computing power. This investment in technology aims to support store operations and improve customer experience with faster service and lightening the load for Domino’s team members.  

These companies will leverage the Microsoft Cloud and Azure OpenAI Service to transform Domino's consumer experiences by enhancing the ordering process through personalization and simplification. With Microsoft as its primary cloud provider, Domino's has already been experimenting with data and AI capabilities to make store operations smarter, simpler, and more robust.  

The generative AI assistant is designed with the goal of freeing store managers to dedicate more time to team member experience and customer service. This technology will also help store managers save time on daily tasks such as inventory management, ingredient ordering, and staff scheduling. 

"We are thrilled to co-innovate with Microsoft using Azure AI technology to advance the future of pizza ordering and store technology powered by secure, connected data and simplified processes," says Kelly Garcia, Domino's executive vice president – chief technology officer. "Our collaboration over the next five years will help us serve millions of customers with consistent and engaging ordering experiences, while supporting our corporate stores, franchisees, and their respective team members with tools to make store operations more efficient and reliable." 


Walgreens Celebrates myW Days for Loyalty Members Savings 

Members of Walgreens’ loyalty program will be able to save on their next trip to Walgreens from Oct. 4 to 7. All myWalgreens members can earn 15% Walgreens Cash rewards on eligible purchases online and in store.  

There will be other benefits to shopping at Walgreens this week like: 

  • Wednesday, October 4 – Walgreens Branded Products: Earn 15% Walgreens Cash rewards on Walgreens branded products 

  • Thursday, October 5 – Pickup and Delivery Orders: Earn $10 Walgreens Cash rewards when you spend $30+ on a 30-Minute Pickup or 1-Hour Delivery order 

  • Friday, October 6 – Online Only: Receive an extra 25% off $20 with code WAG25 or an extra 30% off $60 with code WAG30 on purchases sitewide 

  • Saturday, October 7 – Storewide Rewards: Earn $20 Walgreens Cash rewards when you spend $45+ on eligible purchases made in-store, online, or on the Walgreens app 

“We saw high engagement and a positive response from customers and team members for the July myW days event,” says Linh Peters, Walgreens Chief Marketing Officer. “We are building on this excitement by offering another chance for accelerated earning of Walgreens Cash rewards ahead of the holiday season. In addition to offering rewards on store purchases and pickup/delivery we have a rich offer in place to encourage vaccinations for COVID-19, flu, RSV, and pneumonia and reward those proactively protecting themselves and others.” 


Rural King Loyalty Program Reaches 1 Million Members 

Rural King, the farm and supply store chain, has grown its loyalty program to over 1 million members. Rural King has been serving families in the Midwest and Southeast for years and wanted to reward loyal shoppers who choose to shop with the brand.  

Rural King Rewards is designed for a more personalized member shopping experience for its customers. Through the Rural King Rewards program, members can sign up for free and earn points on every purchase, in addition to receiving special offers and other benefits. As members shop, the rewards program will populate offers for the shopper based on their past purchases and preferences.  

"We have seen tremendous interest since the program launched," said Steve Barbarick, Rural King CEO. "Rural King Rewards sign-ups have exceeded our initial expectations, and we’re absolutely delighted to have exceeded 1 million members this quickly." 

Phil Reiter, Rural King VP of Marketing also stated, "Rural King Rewards has quickly resonated with customers, and should prove to be an effective platform for rewarding their continued patronage. As more members enroll, we’ll get to know their tastes and preferences, and in turn be able to serve more relevant and personalized communication to them." 

Rural King shoppers can sign up for the rewards program in-store or online. It is a completely free program that rewards members with 1 point for every $1 spent in-store or online. Rewards are paid out whenever a member hits 500 total points ($500 total dollars spent), at which time a member receives a $5 reward. 

For additional information on the Rural King Rewards program, visit www.ruralking.com/rewards


Read More on Trends, Updates, and Industry Leaders  


Original Article Links:  

Domino's® and Microsoft Cook Up AI-Driven Innovation Alliance for Smarter Pizza Orders and Seamless Operations (prnewswire.com) 

Walgreens Unveils myW™ days Offers October 4 - 7 | Business Wire 

Rural King Rewards Loyalty Program Reaches 1M Members | Business Wire 

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