/  Content Gallery / Supplier-Contributed Research
Back

Supplier-Contributed Research

 

Supplier-contributed research brings forward insights, expertise, and perspective directly from our member community. These pieces showcase how leading brands and suppliers are approaching customer loyalty, sharing learnings that help advance the broader industry.

11 Easy Ways to Improve Your Survey Response Rates
11 Easy Ways to Improve Your Survey Response Rates
  • Josh Harker, Data Gathering Strategist, Allegiance and Kyle LaMalfa, Best Practices Director & Loyalty Expert, Allegiance
  • December 23 2009
Read More
When Mobile Coupons Replace Paper Coupons, Everyone Wins
When Mobile Coupons Replace Paper Coupons, Everyone Wins
  • Gerry Purdy, Ph.D and Vikrant Gandhi
  • December 15 2009
Read More
Gold in Them Hills: Computing ROI for Support Communities
Gold in Them Hills: Computing ROI for Support Communities
  • FT Works and Lithium Technologies
  • November 18 2009
Read More
Brand Authenticity: A New Way Forward in Customer Experience Management
Brand Authenticity: A New Way Forward in Customer Experience Management
  • David Robbins, Kerry Colligan, and Jeff Hall, Second to None
  • November 11 2009
Read More
The Top 10 Voice of the Customer (VOC) Best Practices
The Top 10 Voice of the Customer (VOC) Best Practices
  • Kyle LaMalfa and Bob Caruso
  • November 04 2009
Read More
The Vanishing Checkout Lane: Will Today
The Vanishing Checkout Lane: Will Today's Point of Sale Satisfy Tomorrow's Retail Customers?
  • Barry McCarthy First Data
  • November 03 2009
Read More
2009 Mobile Response Survey Research Brief
2009 Mobile Response Survey Research Brief
  • HipCricket
  • November 03 2009
Read More
Why B2B Payments Need a ‘BizPal
Why B2B Payments Need a ‘BizPal'
  • First Data
  • October 28 2009
Read More
Building a Multi-Channel Contact Center in the Era of Social Networking
Building a Multi-Channel Contact Center in the Era of Social Networking
  • DMG Consulting LLC and In Vision Software
  • October 21 2009
Read More
Numbers Don
Numbers Don't Lie
  • Pam Hoffmaster
  • October 12 2009
Read More
The Nine Habits of Leading Customer Feedback Managers
The Nine Habits of Leading Customer Feedback Managers
  • Kyle LaMalfa, Best Practices Director & Loyalty Expert - Allegiance
  • September 30 2009
Read More
What Are You Grateful For? The Link Between Engagement, Gratitude and Profitability.
What Are You Grateful For? The Link Between Engagement, Gratitude and Profitability.
  • Jennifer Rosenzweig, Global Employee Practice Leader - Carlson Marketing
  • September 30 2009
Read More
Displaying results 613-624 (of 634)
 |<  <  44 - 45 - 46 - 47 - 48 - 49 - 50 - 51 - 52 - 53  >  >|