New Verizon Program Targets Digital Customer Engagement for Clients

Verizon Digital Customer EngagementVerizon Enterprise Solutions unveiled its Advanced Network Retainer (ANR) program aimed at helping clients keep up with expanding network demand driven by digital transformation. In this era of rapidly changing technologies, Verizon wants to assist its clients so they can stay ahead of the game when it comes to digital customer engagement. 

The new retainer program offers rapid access to a range of networking experts who can provide assistance tailored to meet individual client requirements. Verizon experts work with clients to better understand the client's network, identify and upgrade obsolete components, run assessments to fine-tune performance, make recommendations and create a forward-thinking strategy and roadmap that will help drive competitive advantage.

The team also can provide hands-on implementation activities backed up by project management.

Client engagements typically begin with Verizon’s Business Outcome Advancement Workshop that's hosted for cross-functional leaders within a business.  The workshop is designed to clarify and align business and technology vision with a broad spectrum of stakeholders.Verizon CX

Industry experts estimate that average enterprise bandwidth demands will grow by nearly 30 percent annually, yet IT budgets remain nearly constant.

“Our clients are finding that their networks need to move, change and adapt to ensure their business objectives are met," said Tony Turni, Vice President, IT Consulting Services for Verizon Enterprise Solutions. “In order to keep up with customer demand and deliver an outstanding customer experience, enterprises are learning that it always comes back to the network.”

Verizon’s team consists of more than 300 professional services consultants around the globe dedicated to networking design and architecture services and specializing in SDN/hybrid networking, WLAN/Wi-Fi, 4G LTE and IPv6 adoption among other key areas. The team is supported by a dedicated sales, engineering and delivery organization to provide seamless delivery and high levels of satisfaction for clients.

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