Target Corporation announced it plans to introduce a generative artificial intelligence (GenAI) tool called Store Companion. This chatbot will help team members work faster and more efficiently and, in turn, foster heightened customer engagement and improve the shopping experience. The initiative is expected to roll out across almost 2,000 Target Stores by August.
Store Companion was developed to assist team members with processing questions, coaching new staff, and store operations management. The GenAI-powered chatbot will be....