For One Online Retailer, Loyalty Program is More Than Just Transactional
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When it comes to online retail, brands are faced with countless challenges, but many boil down to two categories: Engaging customers on a personal level without any face-to-face contact, and differentiating from a space that has only skyrocketed in growth and, consequently, in competition.   Online hobby shop HobbyTron hopes to solve both these problems with one solution: Its HobbyTron Rewards Program. The genesis of the program came in August 2015, and the brand views it not only as a way to show appreciation to loyal customers, but....

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