The shift to the connected consumer shows no signs of slowing down, and buying habits are transforming, according to the 2017 Walker Sands Future of Retail study.
“Retail isn’t just about when customers are ready to buy anymore– it’s a constant engagement with technology and experiences that drive the future of commerce,” the report says.
Based on the study findings, these three trends will shape the future of retail:
As consumers become even more connected, they will demand a more transparent and....