One bit of jargon floating around the industry these days is “high-functioning organization.” The term is often used vaguely, but it has something to do with adaptability and engagement, something to do with the ability to handle disruption and competition. But how do you get your company to that ‘high-functioning’ level?
Fortunately, someone with sturdy credentials has offered to shed some light on the subject.
Co-Founder and former President of the Ritz-Carlton Hotel Company, Horst Schulze, has a new....