Loyalty360 Reads: Jersey Mike’s Improves Customer Experience, Digital Wallet Payments Gaining Prominence, and David’s Bridal Collaborates with PersonalizationMall.com®

Jersey Mike’s Redesigns Website To Enhance Customer Experience  

Jersey Mike’s Subs has redesigned its website to heighten the digital experience for its patrons and streamline the submarine sandwich chain’s order flow. The website remodel aligns more closely with the aesthetic and usability of Jersey Mike’s popular mobile application. The website echoes a beach-inspired theme that resonates with the brand’s identity. 

“We shape our digital decisions around real-world experience in our stores and how our crews interact with our customers when they order their favorite sub sandwich,” said Rich Hope, Chief Marketing Officer, Jersey Mike’s Franchise Systems, Inc. “Whether joining us in our restaurants or through our app or online, we want to ensure our customers have a seamless, authentic experience.” 

The new design will allow Jersey Mike’s marketing team to efficiently manage and promote special events, such as Double Points Days or the brand’s Month of Giving campaign, which takes place each March. Customers of the Manasquan, New Jersey-based restaurant will benefit from a comprehensive digital platform where they can order subs, access their MyMike’s account, check Shore Points balances, find nutritional info, and purchase gift cards and official merchandise. The initiative showcases Jersey Mike’s dedication to enhancing customer interaction across all digital touchpoints. 

Learn more about Jersey Mike’s MyMike’s rewards program: https://www.jerseymikes.com/my-mikes  


Digital Wallets Usher in a Golden Age of Payments 

According to the 2024 Global Payments Report by Worldpay, digital wallets are ushering in a golden age in payments. Data from the report was collected by surveying 48,000 consumers, payment validation from experts, and secondary research. The report shows an exponential rise in the adoption and consumer use of digital wallets. In 2023, consumers spent $13.9 trillion through digital wallets. However, the findings highlighted in the report suggest that digital wallet use will continue to grow. By 2027, digital wallets will comprise more than $25 trillion in transactions worldwide, representing 49% of all combined point-of-sale (POS) and online sales. The factors driving the surge are convenience, ease of use and accessibility, enhanced security, and increased consumer trust. 

“It’s important to understand that digital wallets are merely a mechanism for transmitting a payment, and so it is really magnifying trends we were seeing globally around the shift away from cash to other payment types, such as credit and debit cards or account-to-account (A2A),” said Gabriel de Montessus, Worldpay’s Head of Global Enterprise. “For example, in places like Brazil and India that have been cash-heavy economies until recently, instant payment services like Brazil’s Pix are being tapped into for their convenience, speed, and reliability. As businesses and governments look to accelerate commerce and streamline payments, we will see more investment in real-time payments infrastructures globally, which will likely further accelerate digital wallet adoption.” 

Digital wallets emerged in the late 1990s, but widespread adoption came with the 2020 pandemic when consumer behavior shifted. However, the use is primarily influenced by regional preferences where payment patterns are well established. For example, 65% of digital wallets in the U.S. are funded by debit and credit cards. 

Access the full report here: https://worldpay.globalpaymentsreport.com/en 


David’s Bridal Partners with PersonalizationMall.com® for Enhanced Customer Experience 

Wedding clothier David’s Bridal has announced a partnership with PersonalizationMall.com®, an online provider of personalized products and exclusive designs. The collaboration grants bridal parties access to thousands of customizable product offerings, including wedding day essentials, keepsakes, gifts, and monogrammed items.  

“The bride’s special day, and the festivities leading up to it, is all about her, and her experience should be personalized to reflect that. We are obsessed with going the extra mile for her. It was a no-brainer to team up with PersonalizationMall.com, giving our brides easy access to adding personal touches to bachelorettes, big days, and beyond,” said Kelly Cook, President, Brand, Technology, and Finance at David’s. 

“As we join forces with David’s Bridal, we’re bringing our diverse range of personalized products and designs to customers embarking on a journey filled with unforgettable moments,” added Dan Cauley, President of PersonalizationMall.com. “Our vision to help customers express, connect, and build more and better relationships is at the heart of what we do. With thousands of customizable items and unique designs, we’re dedicated to supporting brides through every stage of wedding planning and beyond as they write their own happily ever after. Our unwavering commitment to quality and industry-leading turnaround times ensures that from ‘I do’ to forever after, every meaningful moment can be celebrated with the perfect gift or keepsake.” 

David’s Bridal customers will now have a seamless shopping experience with access to PersonalizationMall.com’s 40,000-plus products through all of David’s Bridal channels, including its website, in-person stores, social media, and e-commerce platform. 

View David’s Bridal keepsakes on PersonalizationMall.com here:


Read More on Trends, Updates, and Industry Leaders   


Original Article Links:  

Jersey Mike’s Subs Redesigns Website to Unify Customer Experience 

Worldpay Global Payments Report 2024: Digital Wallet Maturity Ushers in a Golden Age of Payments 

David’s Bridal and PersonalizationMall.com Come Together to Help Brides Add the Personal Touch 

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