What if you could instantly look inside any company’s lifecycle program? Imagine if you could choose your competitors (or even just brands you admire) to see how they think about solving their most important lifecycle use cases to understand...Read More

Comcast’s Xfinity has launched a new loyalty program called Xfinity Membership, designed to bring together and expand the benefits previously offered through the Xfinity Rewards program. This upgraded experience is available to all eligible...Read More

Jack in the Box Marks 75 Years With Streetwear Collaboration From The HundredsJack in the Box is celebrating its 75th anniversary by teaming up with Los Angeles-born streetwear label The Hundreds for a yearlong collaboration rooted in street...Read More

Loyalty programs have evolved from simple punch cards to sophisticated ecosystems of rewards, tiers, and engagement mechanisms. Despite billions invested annually in these programs, a surprising number of brands operate in the dark...Read More

For more than a century, Hilton has been shaping how people experience hospitality. Today, the company spans 26 brands, 9,000 properties, and 141 countries and territories, yet its loyalty strategy remains ...Read More

As Canadians look to build smarter spending habits in 2026, TD Bank Group has unveiled a reimagined rewards experience designed to deliver everyday value.  Eligible TD Credit Card and Visa Debit customers can now access merchant discounts...Read More

Customer Data Platforms (CDPs) promise more personalized experiences, better data management, and unified customer insights. But over the years, I’ve had the chance to work with quite a few clients who, six months to a year after their shiny...Read More

Report Shows Nearly Two-Thirds of Consumers Use AI for Produce Research Artificial intelligence is quickly becoming a standard part of the online shopping journey, signaling the early days of agentic commerce. According to new research from...Read More

Save A Lot and its customers came together to make a significant impact on hunger relief during the 2025 holiday season, delivering a total of nearly $549,000 worth of food and grocery assistance to local communities. Through the retailer’s...Read More

Weigel’s Launches MyWeigel’s Pay to Simplify Fueling and Boost Everyday SavingsWeigel’s has unveiled MyWeigel’s Pay, an upgraded version of its former Club Card designed to make fueling faster, easier, and more rewarding...Read More