Nation’s Largest Wireless Operator Reports Lowest Q4 Churn Rate
IRVINE, Calif., Feb. 26—Verizon Wireless, provider of the nation’s largest and most reliable 3G network, is also the leader in customer loyalty, reporting the lowest churn (turnover) rate among the nation’s largest wireless carriers in the fourth quarter of 2009.
Churn is an important measure of customer loyalty and represents the percentage of customers who leave their provider in a given period. Fourth-quarter financial performance announcements ....