Customer Experience
Uber’s Newest Feature Alerts Drivers that Pets Will Be Joining the Ride
A new feature will warn Uber’s drivers when a rider is bringing a pet. “The feature, called Uber Pet, will be available beginning October 16 in Austin, Denver, Nashville, Minneapolis-St. Paul, Philadelphia, Phoenix, and Tampa Bay. Riders will pay for the privilege of taking their pets with them through what Uber describes as a ‘small surcharge.’ And drivers will have the option of avoiding trips with non....