Loyalty360 Reads: November 2nd, 2018
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North Highland Announces New Customer Experience Executive Management consulting firm North Highland has announced that Kelly Slothower has joined the firm as an Associate Vice President to help grow the firm's customer experience practice. In her role, Slothower will focus on helping clients achieve customer-centered growth objectives and build CX-optimized organizations. "I'm excited to welcome Kelly to North Highland," said Rob Sherrell, Global Head of Customer Experience. "She possesses a rare blend of....

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