The latest news in the world of customer experience and customer loyalty.
Brands Cutting Ties with NRA After Florida School Shooting
The National Rifle Association seems to have a target on its back at the moment in wake of the school shooting in Parkland, Fla., and more than a dozen brands have cut ties with the gun-rights group and its rewards progam. From airlines that offered discounted fares to pharmaceutical companies to home security companies, brands are trying to distance themselves from the organization as pressure from....