Wendy’s Continues Tradition of Leveraging Technology and Innovation
When Wendy’s solidified a partnership with tech giant Google to enhance performance at the drive-thru, discussions regarding leveraging AI kept coming up. The brand reviewed the possibilities, comparing them to its already industrialized process. As the benefits became clear, the company decided to implement the technology.
A pilot was rolled out at an Ohio restaurant near the brand’s headquarters. The technology is powered by....