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The casual dining experience has undergone major changes recently. Perhaps the biggest catalyst for this change has been the addition of tabletop tablets. Among the features made possible by these 7-inch touch screens is the ability for guests to pay their checks immediately upon finishing their meal. Chili’s, which is owned by Brinker International, strives to stay ahead of the curve in adjusting to new innovations like these tablets.
Loyalty360 talked to Wade Allen, Brinker....
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