Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Wingstop Launches Club Wingstop to Blend Loyalty, Culture, and Experiences

• Daily News
• May 29, 2026

Author Doug Zarkin Discusses His New Book and How Brands Can Move Out of the Friend Zone and Into Brand Love

• Leaders in Customer Loyalty
• Nov 29, 2023

Return on Experience (ROX): Activate Participation to Bridge the Divide Between Customer and Employee Experience

• Supplier-Contributed Research
• Phaedon
• Dec 03, 2020

Loyalty360 Reads: DoorDash’s 2026 Restaurant Industry Trends Report Highlights AI’s Impact, Peter Piper Opens Nex-Gen Restaurant Concept, and Tijuana Flats Relaunches Franchise Program

• Daily News
• May 28, 2026

Luxury Stays: A Q&A with Preferred Hotels on Customer Loyalty and Forming Strategic Partnerships in the Travel Industry

• Leaders in Customer Loyalty
• Nov 28, 2023

Generali Global Assistance’s 4th Annual Holiday Identity Theft Survey: An Infographic Ebook

• Supplier-Contributed Research
• Dec 01, 2020

Philly’s Best Cheesesteaks Launches Upgraded Real Philly Rewards Program

• Daily News
• May 28, 2026

Loyalty360 Q&A with Hilton on the Brand’s New and Refreshed Hilton Honors American Express Surpass® and Aspire Cards

• Leaders in Customer Loyalty
• Hilton
• Nov 27, 2023

Everything You Need to Know About Loyalty Fraud

• Supplier-Contributed Research
• Comarch
• Nov 23, 2020

Loyalty360 Reads: American Express and Fanatics Announces Fanatics American Express Card, Alaska Airlines Launches Direct European Flights, and White Castle Earns Great Place to Work for Sixth Straigh

• Daily News
• May 27, 2026

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