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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Customer Experience Means Success Night After Night for Choice Hotels International
  • Leaders in Customer Loyalty
  • Loyalty360
  • Jan 11, 2017
Loyalty360 Reads: MTN DEW® Celebrates Summer with Cooler Quest Giveaway, U.S. Bank and Greenlight Collaborate, and Study Shows Marketers Must Leverage AI
  • Daily News
  • MTN DEW, Greenlight, Zeta Global, Forrester Consulting
  • Jun 14, 2024
Mobile Payments and Plenti Fuel Brand Loyalty for ExxonMobil
  • Leaders in Customer Loyalty
  • Loyalty360
  • Jan 10, 2017
Alaska Airlines’ Largest Summer Schedule in History Driven by Customer Feedback
  • Daily News
  • Alaska Airlines
  • Jun 13, 2024
Employee Suggestion Leads to New Customer-Focused Initiative at Western & Southern Life
  • Leaders in Customer Loyalty
  • Loyalty360
  • Jan 09, 2017
Loyalty360 Reads: United Airlines Debuts Media Network, Dollar General Pledges $250K to American Red Cross, and Southwest Airlines Launches Wanna Get Away Week
  • Daily News
  • United Airlines, Dollar General, American Red Cross, Southwest Airlines
  • Jun 13, 2024
How One of America’s Largest Universities Stays Focused on Personalization
  • Leaders in Customer Loyalty
  • Loyalty 360
  • Jan 08, 2017
Eddie Bauer® Smart Eyewear Collection Featuring ChatGPT Integration Launched by Innovative Eyewear
  • Daily News
  • Eddie Bauer, Innovative Eyewear, Inc.
  • Jun 12, 2024
Customer Relationship Management Helps Voila Help Member Hotels
  • Leaders in Customer Loyalty
  • Loyalty360
  • Jan 07, 2017
Loyalty360 Reads: Givenchy Beauty Celebrates Pride on Roblox, Allergan Aesthetics Loyalty Program Launches Refer a Friend, Study Shows Consumers Want Quick Solutions
  • Daily News
  • Givenchy Beauty, Roblox, Allergan Aesthetics, Scorpion
  • Jun 12, 2024
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Most Popular

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Leaders in Customer Loyalty: Supplier Voices | How Tillo’s Connected Ecosystem Helps Lessen Friction in the Loyalty Space
Leaders in Customer Loyalty: Supplier Voices | How Tillo’s Connected Ecosystem Helps Lessen Friction in the Loyalty Space
Getting Strategic About Incentives: Building Value Through Promotions and Loyalty Programs
Getting Strategic About Incentives: Building Value Through Promotions and Loyalty Programs
Loyalty as a Growth Engine in the AI Era: The Executive Report on Turning AI Loyalty Hunters into Revenue
Loyalty as a Growth Engine in the AI Era: The Executive Report on Turning AI Loyalty Hunters into Revenue

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Industry News

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Why communities, not transactions, are the future of loyalty
Sep 18, 2026
Why AI Makes Customer Service Worse, And What Companies Can Do To Fix It
Sep 18, 2026
Mountain Mike’s Pizza Appoints Sheena Dougher Chief Marketing Officer
Sep 18, 2026