Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

How a 100-Year-old Grocer Uses Modern Methods to Leverage the Customer Journey (Part 1 of 3)

• Leaders in Customer Loyalty
• Loyalty360
• Jun 12, 2017

Church’s Texas Chicken® Launches REAL REWARDS™ Loyalty Program

• Daily News
• Church's Texas Chicken
• Aug 21, 2024

FedEx Delivers CX by Paying Close Attention to Voice of the Customer

• Leaders in Customer Loyalty
• Loyalty360
• Jun 09, 2017

Loyalty360 Reads: T-Mobile Introduces More Affordable 5G Program, Max Enhances Personalization for Users, and SONIC Heightens Customer Engagement with Sweepstakes

• Daily News
• T-Mobile, Max, SONIC Drive-In
• Aug 21, 2024

How Incremental Improvements Helped GHA’s Rewards Program

• Leaders in Customer Loyalty
• Loyalty360
• Jun 08, 2017

Pastries and Points at Paris Baguette Make for a Delicious Customer Experience

• Daily News
• Paris Baguette
• Aug 20, 2024

Listening to Customer Challenges and Experiences Excites Fiat

• Leaders in Customer Loyalty
• Loyalty360
• Jun 07, 2017

Loyalty360 Reads: Chili’s Partners with Ziosk, E.U.’s Concern Over TikTok Rewards Program, and M&M’S Promotes Customer Engagement with Mini-Golf Championship

• Daily News
• Chili's Grill & Bar, TikTok, M&M'S
• Aug 20, 2024

Listening to Customers Improves Loyalty Efforts for Canada’s Laura Shoppes

• Leaders in Customer Loyalty
• Loyalty360
• Jun 06, 2017

Google Collabs with Other Tech Giants Unite and Form Coalition for AI Security

• Daily News
• Google
• Aug 19, 2024

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