Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

11 Easy Ways to Improve Your Survey Response Rates

• Supplier-Contributed Research
• Data Gathering Strategist, Allegiance and Kyle LaMalfa, Best Practices Director & Loyalty Expert, Allegiance
• Dec 23, 2009

Carnival Cruise Line Unveils Revamped Loyalty Program

• Daily News
• Jun 25, 2025

GOLF Channel Executive Shares Insights on GOLFPASS: Part One

• Leaders in Customer Loyalty
• Apr 02, 2020

When Mobile Coupons Replace Paper Coupons, Everyone Wins

• Supplier-Contributed Research
• Ph.D and Vikrant Gandhi
• Dec 15, 2009

Loyalty360 Reads: Mattel Collabs With OpenAI for AI-Powered Play, Lucky Strike Announces Historic Summer Season Pass, and Qatar Airways Names World’s Best Airlines for Ninth Year

• Daily News
• Jun 24, 2025

GOLF Channel Creates Unique Direct-to-Consumer Relationship with GOLFPASS Program

• Leaders in Customer Loyalty
• Mar 31, 2020

Gold in Them Hills: Computing ROI for Support Communities

• Supplier-Contributed Research
• Nov 18, 2009

Amazon Expands Prime Day to Four Days of Unmatched Savings

• Daily News
• Jun 24, 2025

Philadelphia Eagles Soar with Corporate Social Responsibility Focus

• Leaders in Customer Loyalty
• Mar 23, 2020

Brand Authenticity: A New Way Forward in Customer Experience Management

• Supplier-Contributed Research
• Kerry Colligan, and Jeff Hall, Second to None
• Nov 11, 2009

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