Target, Macy’s, Nordstrom, and Best Buy are keeping their customers extra happy this holiday season. The four brands were revealed as the top retailers offering the best customer service during the holiday season according to the 2013 ClickFox Holiday Customer Experience survey.
According to the survey, additional shifting consumer behaviors point to increased churn on customer service infrastructure to report negative customer experiences along with new influences guiding customer purchasing decisions.
“Consumers continue to....