Music streaming site Pandora Media is all about customer engagement and providing a personalized customer experience.
Mike Herring, the CFO of Pandora, talked about the brand appeal and customer loyalty engendered during last month’s Wedbush 2015 California Dreamin’ Technology, Consumer Management Access Conference.
“It’s personalized radio,” he explained, according to Seeking Alpha. “It’s personalized for every specific user and it’s been largely ad supported. We have about 3.9 million, 4....