Mike Walther, president and CEO of DMEautomotive, said in a press release that service center revenue is the “lifeblood” for today’s dealerships, with nearly 60% of a dealership's service center revenue coming from just 23% of its loyal customers.
“So a focus on growing and retaining a loyalist customer base is mission critical," Walther said.
DMEautomotive, a results-based automotive marketing leader, has today launched DMEinsights, an innovative customer loyalty analytics system designed to revolutionize....